Product Information

What are the boards made of?

All of our boards are made with 100% Premium Indonesian Teak. We are very transparent of our origins and craftsmen.

Orders & Returns

How long does it take to process my order?

Order processing typically takes a maximum of 1-2 days for ready stock items. For custom items it will take up to 10 days.

What shipping carriers do you use?

We work with multiple third party carriers including FedEx, Amazon Logistics, UPS, USPS, and others. Please do not worry if a package arrives with Amazon delivery as we also work with Amazon 3rd Party Logistics for our last mile delivery.

What if my order arrives damaged?

Accidents do happen. Please contact us through the chat function on our website / contact form / directly email us: support@javanti-kayu.com We will investigate and send out a replacement on your behalf.

Where do you ship from?

Some ready stock items are stocked in a third party warehouse in several countries such as the United States. However, we also send it out directly from our warehouses in Indonesia for special and custom items.